Support Services
Increase efficiency through accelerated technology availability
Why hire from us
Sight Spectrum leverages the innovative digital capabilities to help you get the most out of your technology
- Intelligent Automation Read More
- Digital OperationsRead More
- Shared ServicesRead More
- Training Services Read More
Intelligent Automation
Expand your horizons of Business Process Automation by combining the capabilities of RPA and Artificial Intelligence.
Industry Pain Points
![Ever growing transaction volume](https://sightspectrum.com/wp-content/uploads/2020/10/Ever-growing-transaction-volume.png)
Ever growing transaction volume
![Shift in focus from value-add tasks to manual tasks](https://sightspectrum.com/wp-content/uploads/2020/10/Shift-in-focus-from-value-add-tasks-to-manual-tasks.png)
Shift in focus from value-add tasks to manual tasks
Service Offerings
- Enterprise Automation Strategy
- Assessment & Process Identification
- Automation Rollout and Roadmap
- Infrastructure Provisioning and Management
- Bot Building
- Manage Services
Benefits
![Enhanced productivity](https://sightspectrum.com/wp-content/uploads/2020/10/Enhanced-productivity.png)
Enhanced productivity
![Enable business to focus on results than process](https://sightspectrum.com/wp-content/uploads/2020/10/Enable-business-to-focus-on-results-than-process.png)
Enable business to focus on results than process
![Improved customer satisfaction](https://sightspectrum.com/wp-content/uploads/2020/10/Improved-customer-satisfaction.png)
Improved customer satisfaction
![Cost Savings](https://sightspectrum.com/wp-content/uploads/2020/10/Cost-Savings.png)
Cost Savings
Digital Operations
Our Digital Operations service offerings release you from auxiliary IT solutions’ maintenance activities and let you focus on your core business to boost the revenues.
Industry Pain Points
![Need to maximize efficiency and minimize technical failures](https://sightspectrum.com/wp-content/uploads/2020/10/Need-to-maximize-efficiency-and-minimize-technical-failures.png)
Need to maximize efficiency and minimize technical failures
![Reduce the costs of in-house maintenance, correction, and software upgrades](https://sightspectrum.com/wp-content/uploads/2020/10/Reduce-the-costs-of-in-house-maintenance-correction-and-software-upgrades.png)
Reduce the costs of in-house maintenance, correction, and software upgrades
Service Offerings
- Corrective maintenance (Bug Fixing, Problems, Analysis & Resolution, and On-Call Support)
- Adaptive Maintenance (Modifications to Support Changes in Business or Technical Requirements)
- Perfective maintenance (Adding New Functionality or Features)
- Preventive Maintenance
- Regular software upgrades
- Real-time support & helpdesk assistance
Benefits
![Enhanced productivity](https://sightspectrum.com/wp-content/uploads/2020/10/Enhanced-productivity.png)
Enhanced productivity
![Enable business to focus on results than process](https://sightspectrum.com/wp-content/uploads/2020/10/Enable-business-to-focus-on-results-than-process.png)
Enable business to focus on results than process
![Cost Savings](https://sightspectrum.com/wp-content/uploads/2020/10/Cost-Savings.png)
Cost Savings
Training Services
Training forms a core enabler of sustainable business and cutting-edge technologies’ adoption. Our training content is uniquely designed and curated by our subject matter experts. We provide hands-on technical training, course materials, interactive labs, and in-person training sessions.
Industry Pain Points
![Need to adopt the latest technologies quickly](https://sightspectrum.com/wp-content/uploads/2020/10/Need-to-adopt-the-latest-technologies-quickly.png)
Need to adopt the latest technologies quickly
![Need for globalization](https://sightspectrum.com/wp-content/uploads/2020/10/Need-for-globalization-Support-Services.png)
Need for globalization
![Need to recruit swiftly and deploy resources based on business needs](https://sightspectrum.com/wp-content/uploads/2020/10/Need-to-recruit-swiftly-and-deploy-resources-based-on-business-needs.png)
Need to recruit swiftly and deploy resources based on business needs
Service Offerings
- Technology Workshops (Virtual & In-person)
- Technical Training (Virtual & Classroom)
- Self-paced training (eLearning)
- Training plan designing, execution & success evaluation
- Course Materials (Digital & Hardcopy)
Benefits
![Improved Employee Engagement](https://sightspectrum.com/wp-content/uploads/2020/10/Improved-Employee-Engagement.png)
Improved Employee Engagement
![Enables faster resource utilization](https://sightspectrum.com/wp-content/uploads/2020/10/Enables-faster-resource-utilization.png)
Enables faster resource utilization
![Quicker technology adoption](https://sightspectrum.com/wp-content/uploads/2020/10/Quicker-technology-adoption.png)
Quicker technology adoption
Intelligent Automation
Expand your horizons of Business Process Automation by combining the capabilities of RPA and Artificial Intelligence.
Industry Pain Points
![Ever growing transaction volume](https://sightspectrum.com/wp-content/uploads/2020/10/Ever-growing-transaction-volume.png)
Ever growing transaction volume
![Shift in focus from value-add tasks to manual tasks](https://sightspectrum.com/wp-content/uploads/2020/10/Shift-in-focus-from-value-add-tasks-to-manual-tasks.png)
Shift in focus from value-add tasks to manual tasks
Service Offerings
- Enterprise Automation Strategy
- Assessment & Process Identification
- Automation Rollout and Roadmap
- Infrastructure Provisioning and Management
- Bot Building
- Manage Services
Benefits
![Enhanced productivity](https://sightspectrum.com/wp-content/uploads/2020/10/Enhanced-productivity.png)
Enhanced productivity
![Enable business to focus on results than process](https://sightspectrum.com/wp-content/uploads/2020/10/Enable-business-to-focus-on-results-than-process.png)
Enable business to focus on results than process
![Improved customer satisfaction](https://sightspectrum.com/wp-content/uploads/2020/10/Improved-customer-satisfaction.png)
Improved customer satisfaction
![Cost Savings](https://sightspectrum.com/wp-content/uploads/2020/10/Cost-Savings.png)
Cost Savings
Digital Operations
Our Digital Operations service offerings release you from auxiliary IT solutions’ maintenance activities and let you focus on your core business to boost the revenues.
Industry Pain Points
![Need to maximize efficiency and minimize technical failures](https://sightspectrum.com/wp-content/uploads/2020/10/Need-to-maximize-efficiency-and-minimize-technical-failures.png)
Need to maximize efficiency and minimize technical failures
![Reduce the costs of in-house maintenance, correction, and software upgrades](https://sightspectrum.com/wp-content/uploads/2020/10/Reduce-the-costs-of-in-house-maintenance-correction-and-software-upgrades.png)
Reduce the costs of in-house maintenance, correction, and software upgrades
Service Offerings
- Corrective maintenance (Bug Fixing, Problems, Analysis & Resolution, and On-Call Support)
- Adaptive Maintenance (Modifications to Support Changes in Business or Technical Requirements)
- Perfective maintenance (Adding New Functionality or Features)
- Preventive Maintenance
- Regular software upgrades
- Real-time support & helpdesk assistance
Benefits
![Enhanced productivity](https://sightspectrum.com/wp-content/uploads/2020/10/Enhanced-productivity.png)
Enhanced productivity
![Enable business to focus on results than process](https://sightspectrum.com/wp-content/uploads/2020/10/Enable-business-to-focus-on-results-than-process.png)
Enable business to focus on results than process
![Cost Savings](https://sightspectrum.com/wp-content/uploads/2020/10/Cost-Savings.png)
Cost Savings
Shared Services
Propel operational excellence to achieve desired business outcomes by leveraging the power of digital transformation. Incorporating virtualization, advanced analytics, BI & other digital technologies can drive data-driven decision-making for enhancing internal and external stakeholder experience.
Industry Pain Points
![Inability to quickly adopt the latest technologies](https://sightspectrum.com/wp-content/uploads/2020/10/Inability-to-quickly-adopt-the-latest-technologies.png)
Inability to quickly adopt the latest technologies
![Inability to standardize processes](https://sightspectrum.com/wp-content/uploads/2020/10/Inability-to-standardize-processes.png)
Inability to standardize processes
![Need for globalization](https://sightspectrum.com/wp-content/uploads/2020/10/Need-for-globalization.png)
Need for globalization
Service Offerings
- Data Centralization & Utilization
- Process Assessment, Standardization & Improvisation
- Automation Roadmap Creation & Implementation
- Continuous innovation & optimization consultation & execution
Benefits
![Enhanced productivity, clarity, product/service quality](https://sightspectrum.com/wp-content/uploads/2020/10/Enhanced-productivity-clarity-product-service-quality.png)
Enhanced productivity, clarity, product/service quality
![Streamline process management, Centralized governance, and control](https://sightspectrum.com/wp-content/uploads/2020/10/Streamline-process-management-Centralized-governance-and-control.png)
Streamline process management, Centralized governance, and control
![Cost Savings](https://sightspectrum.com/wp-content/uploads/2020/10/Cost-Savings.png)
Cost Savings
![Faster time to market](https://sightspectrum.com/wp-content/uploads/2020/10/Faster-time-to-market.png)
Faster time to market
Training Services
Training forms a core enabler of sustainable business and cutting-edge technologies’ adoption. Our training content is uniquely designed and curated by our subject matter experts. We provide hands-on technical training, course materials, interactive labs, and in-person training sessions.
Industry Pain Points
![Need to adopt the latest technologies quickly](https://sightspectrum.com/wp-content/uploads/2020/10/Need-to-adopt-the-latest-technologies-quickly.png)
Need to adopt the latest technologies quickly
![Need for globalization](https://sightspectrum.com/wp-content/uploads/2020/10/Need-for-globalization-Support-Services.png)
Need for globalization
![Need to recruit swiftly and deploy resources based on business needs](https://sightspectrum.com/wp-content/uploads/2020/10/Need-to-recruit-swiftly-and-deploy-resources-based-on-business-needs.png)
Need to recruit swiftly and deploy resources based on business needs
Service Offerings
- Technology Workshops (Virtual & In-person)
- Technical Training (Virtual & Classroom)
- Self-paced training (eLearning)
- Training plan designing, execution & success evaluation
- Course Materials (Digital & Hardcopy)
Benefits
![Improved Employee Engagement](https://sightspectrum.com/wp-content/uploads/2020/10/Improved-Employee-Engagement.png)
Improved Employee Engagement
![Enables faster resource utilization](https://sightspectrum.com/wp-content/uploads/2020/10/Enables-faster-resource-utilization.png)
Enables faster resource utilization
![Quicker technology adoption](https://sightspectrum.com/wp-content/uploads/2020/10/Quicker-technology-adoption.png)
Quicker technology adoption
![Data Migration in Healthcare: Safeguarding Patient Data Integrity, Security, and Continuity Data Migration in Healthcare: Safeguarding Patient Data Integrity, Security, and Continuity](https://sightspectrum.com/wp-content/uploads/2023/11/Frame-140-1024x535.png)
Data Migration in Healthcare: Safeguarding Patient Data Integrity, Security, and Continuity
Introduction: Data migration in healthcare systems is a vital process that directly impacts patient care, clinical operations, and regulatory compliance.…
![Data Governance Best Practices and Implementation Strategies Data Governance Best Practices and Implementation Strategies](https://sightspectrum.com/wp-content/uploads/2023/10/Frame-138-1024x535.png)
Data Governance Best Practices and Implementation Strategies
Introduction: In the rapidly evolving landscape of data-centric enterprises, the concept of data governance has become integral. Data governance involves…
![How Data Analytics Consulting Services Can Transform Your Business How Data Analytics Consulting Services Can Transform Your Business](https://sightspectrum.com/wp-content/uploads/2023/07/Advanced-analytics_1-300x167.jpg)
How Data Analytics Consulting Services Can Transform Your Business
In today’s fast-paced digital era, data has evolved into the lifeblood of businesses, unlocking invaluable insights and opportunities. However, navigating…